Your order is not confirmed until we have received cleared payment in full. Once payment is received, we will process and ship your order.


Water Beads Australia will not be liable for delays in processing your order if these measures have not been followed.

By placing an order on waterbeadsaustralia.com.au, you consent that you have read and understand all returns and guarantees information, and are aware of our return policy procedure. All orders are sent via Standard Australia Post unless the user chooses to pay for Express Post for extra security. Water Beads Australia will not be responsible for lost, missing or stolen products once the tracking shows that the parcel has been delivered.

If an error has occurred we will do our best to help you locate the item.

Water Beads Australia does not sell water beads as a toy, nor do we endorse the use of water beads with children (of any age). At Water Beads Australia we do NOT sell our water beads as a toy. Water beads must not be used in any environment where kids (especially infants) could potentially gain access to them, and we will not be held responsible if such an event does occur.


Water Beads Australia will not be liable for any damages of any kind arising from the use of this site, or from any products purchased from this site, including but not limited to direct, indirect, incidental punitive and consequential damages.

Water Beads Australia acts to protect the personal information of its customers in accordance with the National Privacy Principles of the Privacy Amendment (Private Sector) Act 2000.

We respect the privacy of our customers and we do not sell, share or lease our customers’ information to any 3rd parties.

Water beads are NOT suitable for children! Water beads can be a choking hazard and if ingested, water beads can cause fatal blockages. This is why we send a prominent ‘KEEP OUT OF REACH OF CHILDREN’ warning with all orders. By purchasing water beads from this site you must agree to the terms and conditions and you accept and understand that it is your responsibility to keep the water beads out of reach of children at all times. 


Discounts are calculated based on subtotal excluding shipping fee.


*Water Beads Australia offer a 100% money back guarantee for the total inclusive sale amount or part thereof in the event that the customer would only like some items to be refunded. Our 100% Money Back Guarantee is only available within 30 days from the purchase date.

*Water Beads Australia offer a price beat guarantee and we make every effort to maintain our reputation for selling the cheapest water beads in Australia. If a customer is able to find Australian stock for sale to the general public at a lower price and can provide evidence then we will match the price.


Please ensure that your shipping address is correct prior to placing an order – once your order has been placed we cannot guarantee that any changes can be made if requested. Water Beads Australia will not be liable for any order that has not been received due to incorrect or incomplete shipping addresses. If an order is returned to us due to an incorrect or incomplete shipping address, the shipping fee must be re-paid and the correct shipping address supplied.

If you are concerned that your order has not been delivered within a reasonable time, please enquire with your local Australia Post outlet prior to contacting us. Delivery times are provided as a guide only by Australia Post, and only Express Post is guaranteed for next day delivery*.

Standard postage does not include tracking, so please note that whilst this is a free service offered by Water Beads Australia, it is also a service with an element of risk involved. For peace of mind we recommend using Express Post, especially if you are ordering water beads for a special occasion.